JourneyMemo by Lumatra
Terms of Use
JourneyMemo is provided by Lumatra. By using JourneyMemo, you agree to these terms.
Service provider
JourneyMemo is provided by Lumatra. The App Store seller or developer name will be tied to Lumatra's Apple Developer Organization account.
Age eligibility
You must be at least 16 years old to use JourneyMemo or create an account. JourneyMemo does not ask for or collect your date of birth.
Account
- You may create an account using email or supported identity providers.
- You are responsible for keeping your account access secure and for activity under your account.
- When you sign in with the same account, your data is associated with that account and may sync across devices.
User content
- Your notes, photos, comments, ratings and shared memories remain yours.
- You give us a limited permission to store, back up, sync, display in the app and create sharing cards from that content.
- You must not upload content that violates copyright, privacy, trademark, publicity or other rights of others.
- Illegal, adult or sexual, exploitative, violent extremist, hateful or harassing, harmful, malware-related or security/storage-limit-abusing content is prohibited.
Payments and subscriptions
JourneyMemo includes 30 days of complimentary Premium welcome access from first launch. This gift requires no payment method, does not start a store trial, and creates no automatic charge. If you do not start a subscription afterward, the app moves your account to Free automatically and keeps your existing memories.
Optional monthly or yearly Premium may be purchased through Apple App Store or Google Play. The store shows its current localized price and billing period before confirmation. A paid subscription is charged to your Apple/Google account and renews automatically at the end of the selected period until canceled. You can manage or cancel it in your store subscription settings. Cancellation does not immediately remove access for an already-paid period. Refunds and payment disputes follow the applicable store rules.
Acceptable use
You may not use the app for spam accounts, bot uploads, fake engagement, storage abuse, API attacks, unlawful activity, harmful or abusive behavior, rights infringement, bypassing security controls or disrupting the service.
Maps and place search
Map, address, country/state boundary and place-search results may come from third-party data sources. We do not guarantee that this information is always complete or accurate.
Cloud sync and data loss
Sync depends on internet access, account state, Firebase, Apple, Google services and device permissions. We take reasonable steps to protect data, but cannot eliminate every risk of data loss caused by technical failures, connectivity issues or user actions.
Sharing
Sharing cards, map images, photos and text are sent only when you choose to share them through the device share sheet or social apps. You are responsible for what you share.
Private shared trips
- A Premium owner may create a private invite code for a trip. Using the code only sends an access request; the requesting account cannot view or contribute to the trip until the owner approves it.
- The owner sends a private, one-time invitation link without entering the guest's email address. A guest with an account can sign in; a guest without one can create an account. The link binds to the first account that requests access and should be sent privately.
- Access applies only to the selected trip. Every other trip and the owner's overall travel map remain private.
- Content you contribute is visible only to approved active trip members.
- The owner can approve or reject requests, change the access level, remove or block members, replace an invite or stop sharing. A member who leaves or is removed keeps an independent private copy as it existed when access ended. Blocking prevents that account from rejoining the same shared trip.
- Active invited members can report a shared trip from inside the app. We may review reports, remove prohibited content, restrict sharing or terminate accounts when reasonably necessary to enforce these terms.
Account deletion and termination
You can delete your own data in the app or use the account and cloud-data deletion process. Accounts that violate these terms may be restricted or terminated.
Disclaimer and limitation of liability
JourneyMemo is provided as is. To the extent permitted by law, we are not liable for indirect damages, lost data, lost profits or third-party service failures. Your local consumer rights remain unaffected.
Changes
We may update features and these terms from time to time. Material changes may be communicated appropriately.
Apple
Apple is not a party to these terms. App Store purchase and subscription rules apply to any Apple-handled purchases in versions that include paid products.
Google Play
Google is not a party to these terms. Google Play purchase and subscription rules apply to any Google-handled purchases in versions that include paid products.